Terms of Service

1Who can play

You must be 18 or older. The app asks your age when it first opens and does not let anyone younger continue. If we learn that an account belongs to someone under 18, we will close it.

2Your account

• When you choose New player, the app makes you an account straight away, with an automatic name and a Player Number. You can change the name later.
• You can link your account to an email address, a mobile number, or a Google, Apple or Facebook account. An account that isn’t linked can be lost if you change or reset your phone, and we may not be able to recover it.
• One account per person. Don’t share, sell, buy or transfer accounts.
• You are responsible for what happens on your account.

3Coins and gems

• Coins are earned in the app, for example as a welcome grant, a daily bonus or by winning a match. Gems are bought.
• Coins and gems are a limited permission to use features of the app. They are not money and have no cash value. They can never be exchanged for money, prizes or anything else of monetary value, whether through us or through anyone else.
• Coins and gems never convert into each other, and cannot be sent or given to another player.
• We may change how coins and gems are earned, priced or used. Balances end when an account is deleted or closed.

4Matches and entry fees

• Some tables charge an entry fee in coins. It is settled once per match, never per hand. The winners share what was paid in, less a small fee kept by the table.
• The card games in the app are games of skill. Nothing in the app pays out money or prizes.
• Some seats may be played by the computer.

5Purchases and adverts

• Gems and other items are bought through the Apple App Store or Google Play, under their terms. Refunds are handled by them, under their policies.
• Except where the law says otherwise, purchases are final.
• If a payment is reversed, for example by a chargeback, we remove what it bought. That can leave a negative balance, which blocks further purchases until it is resolved.
• Some rewards can be increased by watching a short advert. Watching one is always your choice.

6Voice, chat and behaviour

• Treat other players decently. Don’t harass or threaten anyone, use hate speech, share sexual content, spam, pretend to be someone else, or share anyone’s personal information.
• Voice is live, and it is not recorded. For a short time the app holds the most recent audio and chat at a table, so that if a player is reported, the moments around the report can be kept as evidence. Nothing is kept unless there is a report.
• A short filter stops slurs before they are sent. A message the filter stops is kept for moderation.
• You can mute or block any player, and report them from their seat or their profile. Every report gets an outcome.

7Fair play

• No cheating. That means no modified apps, scripts or bots, no exploiting bugs, no working together with other players at a table, and no using more than one account to gain an advantage or collect rewards.
• We record every action in every game, and use those records to find cheating and collusion.
• We may remove coins, gems or items that were gained unfairly.

8Warnings, mutes and bans

• If you break these terms we may warn you, or mute or ban your account, for a time or permanently. We will tell you why and for how long.
• A ban cannot be appealed. While your account is banned, you can still delete it.

9Deleting your account

• You can delete your account at any time from Settings in the app, or by following the steps on the Delete your account page.
• Deletion waits 14 days. The account stops working straight away. During those 14 days you can cancel and keep everything. After that it is deleted for good, including its coins, gems and items, and it cannot be recovered.
• A few records are kept after deletion. The Privacy Policy says which, and why.

10The app and your content

• We give you a personal permission, which you can’t transfer, to use the app. Everything in it, including the games, art, sounds and names, belongs to us or to the people we licence it from.
• Your display name and messages are still yours. You allow us to show them to other players and to use them to run and moderate the app.

11Changes

We may update the app, add or remove games and features, and change these terms. Before a significant change applies, we will tell you in the app. If you keep playing after that, you accept the new terms.

12Our responsibility to you

We work to keep the app running and fair, but it is provided as it is. As far as the law allows, we are not responsible for indirect losses, or for losses caused by outages, by an account that wasn’t linked being lost, or by how other players behave. Nothing in these terms takes away rights that the law says cannot be taken away.

13Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its rules on conflicts of law. Disputes about them will be heard by the state or federal courts located in Wyoming. If you live outside the United States, this does not take away the protection of the laws of the country where you live that cannot be set aside by agreement, or any right you have to bring a claim in its courts.

14Contact

Ikkay is run by Zybergo LLC, a Wyoming limited liability company. Email support@ikkay.app, or write to us from the contact page.